When buying online, customers prefer live chat to phonecall

A new study from the U.S. published in the International Journal of Business and Emerging Markets, suggests that when people interact with non-domestic, i.e. foreign, e-commerce websites they prefer to use online "live chat" channels rather than the telephone.

from Consumer Electronics News - Electronics News, Electronic Gadget News | Consumer Electronics |Electronic Gadgets https://ift.tt/2vhOEB3

SHARE SHARE SHARE