The use of artificial intelligence (AI), technologies that can interact with the environment and simulate human intelligence, has the potential to significantly change the way we work. Successfully integrating AI into organizations depends on workers' level of trust in the technology. A new review examined two decades of research on how people develop trust in AI. The authors concluded that the way AI is represented, or "embodied," and AI's capabilities contribute to developing trust. They also proposed a framework that addresses the elements that shape users' cognitive and emotional trust in AI, which can help organizations that use it.
from News on Artificial Intelligence and Machine Learning https://ift.tt/39HJn3S
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Understanding research on how people develop trust in AI can inform its use
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