Research finds hotel booking chatbots can 'creep out' customers

Travelers who use AI-powered chatbots on hotel booking platforms often feel uneasy. That discomfort can cause them to disengage or delay booking decisions, according to new research from the Texas A&M College of Agriculture and Life Sciences.

from Consumer Electronics News - Electronics News, Electronic Gadget News | Consumer Electronics |Electronic Gadgets https://ift.tt/1eRsMQd
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